1. Introduction

These Terms of Service (“Terms”) govern your use of the Industriv (Pty) Ltd website and services. By accessing our website or purchasing our

products or services, you agree to comply with these Terms.

If you do not agree, please do not use our website or services.

2. About Industriv

Industriv (Pty) Ltd is a supplier of:

• Earthmoving parts and components
  
  
• New-aftermarket parts
  
  
• Ground Engaging Tools (GET)
  
  
• Laser engraving and cutting services
  
  
• We operate in Country View, Benoni, South Africa.
  
  
  
  
  
  

3. Products & Availability

All products and services are subject to availability.

While we strive to ensure accurate information on our website, product specifications, pricing, and availability may change without prior notice.






4. Quotations & Orders

All quotations are subject to availability and may be time-limited.

Orders are confirmed only once accepted in writing and/or payment has been received.

Industriv reserves the right to decline any order at its discretion.

5. Payment Terms

Payment terms will be communicated per quotation or invoice.

Industriv reserves the right to withhold delivery or production of goods until payment has been received where applicable.

6. Delivery & Logistics

We aim to provide efficient and reliable delivery.

However, Industriv will not be held liable for delays caused by:

• Third-party suppliers
  
  
• Courier companies
  
  
• Unforeseen logistical issues
  
  
• Circumstances beyond our control
  
  
• Risk in goods passes to the client upon delivery.
  
  
  
  
  
  
  

7. Laser Engraving & Custom Work

Clients are responsible for approving artwork, specifications, and measurements before production.

Custom-made or engraved items may not be refundable unless a manufacturing error occurs.

Industriv is not responsible for errors approved by the client prior to production.






8. Product Compatibility

Clients are responsible for confirming that parts ordered are compatible with their machinery.

Industriv will not be liable for damages resulting from incorrect installation or misuse of supplied products.

9. Limitation of Liability

Industriv (Pty) Ltd shall not be liable for:

• Indirect or consequential damages
  
  
• Loss of profits
  
  
• Operational downtime
  
  
  

Our liability is limited to the value of the goods or services supplied.

10. Intellectual Property

All website content, branding, logos, and materials remain the property of Industriv (Pty) Ltd unless otherwise stated.

Unauthorized use is prohibited.

11. Amendments

Industriv reserves the right to update or amend these Terms at any time without prior notice.